What kind of espresso machine does Dunkin’ Donuts use?

Dunkin' Donuts espresso machine by Schaerer
You can see that the back of the machine is branded Schaerer at this Dunkin’ shop where I went to look up the answer to your question.

QUESTION: What kind of espresso machine does Dunkin’ Donuts use? I ordered an Americano there recently and it was good. – Randy U

CLEARLY COFFEE REPLIES: Dunkin’ Donuts has invested in high-quality commercial espresso machines that you get a great cup of coffee every time you visit, even if the employee isn’t necessarily a pro barista. They use a Swiss-made commercial espresso machine called the Schaerer Ambiente that is a superautomatic that does most of the work for you.

This machine, which costs just under $15,000, is designed to provide consistent quality and ease of use. The Ambiente PS is a compact machine, taking up only 421 mm (17 inches) of counter space, and features a double boiler system for speed and consistency. This is the highest volume model espresso machine that Schaerer makes in the superautomatic category, so it’s designed to make drinks all day long and keep up with the large number of customers at a typical store. Its modular construction makes it easy to maintain, reducing potential downtime and service costs so that it’s always running when you stop there.

As I mentioned before, Ambiente PS is part of the super-automatic class of espresso machines, which means it automates many of the processes involved in making espresso beverages. This makes it easier for Dunkin’ Donuts employees to operate the machine and requires less training time, ensuring your Americano or latte is made quickly and efficiently and always tastes exactly right.

When you order an espresso-based drink at Dunkin’ Donuts, you can expect to pay just over $3 for a medium Americano or around $4 for a medium Latte. So the next time you’re at Dunkin’ Donuts and in need of a caffeine fix, you can rest assured that the Swiss-engineered Schaerer Ambiente is working behind the scenes to deliver a delicious and satisfying cup of coffee.

Dunkin Schaerer espresso machines
I followed up by visiting a store in Dallas, where you can see two Schaerer espresso machines next to each other, as well as the Bunn commercial machines they use to make the drip coffee with. If you look carefully at the machine on the far left, you can see the white and red Schaerer logo at the top of the touchscreen.

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